Missing the point?

June 14, 2008

Class action suit against Bell Sympatico

You can get out of the Sympatcio Internet contract by cancelling your land line phone service? Or by telling the truth about Bell on the net.
 
 
 
 
   
Because even many managers in Canada, the government too  are not honest, do not tell the truth, they often also do lie as to the actual reasons their product prices are going up, and/or the quality of their services are going down, thus they are still helping to put themselves out of work, out of business eventually and to be rightfully dismissed too.
 
http://witnessed.wordpress.com/2008/07/29/this-next-was-so-predictable-even-by-me-too/
 
 Bell Sympatico had  falsely suspended my Internet contract recently to likely avoid a lawful  lawsuit from me. Instead now I find it ironic that Bell is being sued, Bell is facing a class action suit,  about the same time they Bell had falsely cut of my internet services,  with a Bell false excuse as well, Bell is being sued  by the others and they are asking for the same amount of money, damages that I  am personally asking them rightfully for too, about 2500 dollars specifically for Bell Sympatico’s  unacceptable breaches of my ISP contract obligations the last many years.. See my post, notes on Contract law. http://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/
 
 “Corporations like Bell Sympatico neglects its customers in order to attain better profit for itself and the shareholder and they should be held liable for making false claims about their services and breaking the law!! Why should they be allowed to get away with this;” Many  Consumers are realy not happy about Bell and it’s capping too.
http://thenonconformer.wordpress.com/tag/bell/
  
http://arstechnica.com/news.ars/post/20080602-new-filings-reveal-extent-damage-of-bell-canada-throttling.html  http://www.cbc.ca/technology/story/2008/06/02/tech-quebec.html  I have lived with Bell Sympatico DSL throttling for the past year. EVERY day from between 5pm and 2am these bastards throttled all P2P traffic ( including valid VPN apps, and other legit P2P, not just downloading random bit torrents etc. ) to 20 KBps max. Yes, that’s right, 20 to 30 KBps max for 9 hours every single day without fail. I could time when 2:02 am hit, then it would jump right back up to 500 KBps max downloading on my torrents.   Why didnt I switch ISP’s before this? Cuz my landlords paid a full year in advance for Sympatico DSL service to get “no monthly download caps”. So now the year is up, we have switched to www.yak.com, not only is it cheaper, it is truly unlimited with no monthly download caps. Now that Sympatico/Bell has been FORCED to stop throttling P2P/encrypted traffic with this class action lawsuit, all 3rd party ISP’s that buy off Bell’s DSL backbone no longer have problems with their damn throttling either!! $35/month including DSL modem rental, monthly fee ( you dont have to sign up for 1 , 2, or 3 year contract like you do with Sympatico ), so $10 cheaper and no overusage download fees..    I friggin HATE Sympatico, and to a lesser extent Rogers.. although Rogers learned their lesson and doesnt throttle torrents anymore.. my buddy gets 800 KBps P2P download speed all the time lately… good…” http://www.xbitlabs.com/forum/viewtopic.php?p=201335&sid=3acea536c8fac131f24d931f49295da5
 
L’Union des Consommateurs and a Quebec consumer have launched a class action lawsuit against Bell Canada over its throttling practices.  The suit, which is seeking certification on behalf of all provincial subscribers, argues that the practices deliberately slowed consumer services and raises privacy issues.  It seeks a refund of 80 percent of the monthly subscription price, in line with the reduction in advertised speeds.  It further seeks $600 per subscriber to compensate for false advertising and $1500 for privacy rights violations. A Quebec group called L’Union des consommateurs, along with Bell customer Myrna Raphael, are accusing Bell of false advertising, as a result of its practice of throttling traffic at peak hours. Raphael is said to have signed a three-year ADSL contract in 2006, partly on the basis of Bell’s claim of “constant speed” at all times; by enabling throttling last fall, says Raphael, Bell broke its agreement.  Bell is further accused of violating users’ privacy, by using a technology called deep packet inspection (DPI) as part of the throttling process. Although DPI may be used for beneficial purposes, such as the control of spam, viruses and hacking, it has also been implicated in more sinister uses such as censorship, net neutrality violations, and government spying in countries like China and the US.  http://www.michaelgeist.ca/content/view/2979/125/
 
Consumers have come together in Canada in a class action lawsuit against Bell Canada for the company’s practice of throttling traffic. There are two charges involved in the lawsuit. The first is for false advertising; the company had advertised the offer of a constant speed at all times which isn’t true if throttling is going on. And the second is for violating users’ privacy through the use of deep packet inspection. Those filing the suit say that the ISP throttles about eighty percent of the time and they are therefore seeking a return of eighty percent of the customers’ monthly subscriptions along with additional fees for each of the two violations. It’s only in Quebec, because it’s a Civil case, which is not possible outside of Quebec in Canada.  Quebec has a completely different legal system than the rest of Canada and the US. Only for civil cases, not criminal cases. Criminal code is uniform throughout Canada   The rest of Canada and the United States is derived from English Common Law. Quebec is derived from Code Napoleon. This is the same province who’s judges just re-wrote the interpretation of law (in the opinion of the majority of legal opinions) with the court of appeal’s overturning of a lower court ruling about BCE bondholders and the pending takeover of the company by OTPP. We’ll see how the Supreme Court goes on that one, but never underestimate the Quebec court system’s ability to interpret the law in new and interesting ways –About Class Action Lawsuits in Canada  A class action allows one person, called a representative plaintiff, to start a lawsuit on behalf of himself/herself as well as all others who fit into the defined class, subject to the rights of class members to withdraw or opt-out. This means that a single person can commence a class action on behalf of hundreds or thousands of people. Ontario, British Columbia, Quebec, Saskatchewan and Newfoundland are the only five provinces in Canada with Class Action Legislation in effect. The Supreme Court of Canada has recently ruled that court procedures allowing representative actions can be interpreted so as to allow for class actions.   Class action legislation in Canada allows greater access to justice by permitting groups of people who are similarly affected to join together in commencing legal action.  »www.avalanchesearch.com/classactionlaw/
 
I am not the only one asking Bell Sympatico to pay me back for my breach of their internet services.
 
Bell is not the only internet service provider to throttle customers speeds, as Toronto-based Rogers Communications Inc. has acknowledged doing so. A spokesman for Bell’s main competitor in Quebec, Montreal-based cable provider Vidéotron Ltée, said it does not throttle its customers. The union, however, also launched a class-action lawsuit against Vidéotron last year for forcing download limits on internet customers in the middle of their contracts. The company said it was not violating the terms of those contracts as it gave customers two months warning. The CRTC has given interested parties until June 12 to make their submissions on the throttling issue. Bell will then have until June 19 to reply to those submissions, while CAIP will have until June 26. The CRTC said it will then make a ruling by September. Aside from the Quebec consumers’ lawsuit and the CRTC probe, Bell also has to deal with a complaint filed with the federal privacy commissioner by the Canadian Internet Policy and Public Interest Clinic, a University of Ottawa legal clinic specializing in internet and other technology-related law. In its complaint filed in May, the clinic said Bell’s DPI was invading users’ privacy by reading what sort of data – known as packets – they were transmitting. http://technology.sympatico.msn.cbc.ca/news/contentposting?newsitemid=tech-quebec&feedname=cbc-tech-science-v3&show=false&number=0&showbyline=true&subtitle=&detect=&abc=abc&date=true&pagenumber=3
 
 
 “If you were half as good at running a company as you were at lobbying, maybe you’d have a better network,”  Quebecor executive vice-president Luc Lavoie who took a shot at the quality of Bell Canada’s cellphone service: . http://news.aol.ca/article/telecom-summit/258999/
   
 The future is wireless, some would say  and the  past way they have mismanaged their past land line, ISP services too,  clearly indicates they will do it also next with the wireless services too at the users, customers expenses…
  
Recent discussions by both Bell and Rogers on their Corporate need  to get more and more money, with even any excuse, still out of consumers, and to throttle the downloads,  only all clearly confirms the reality as to how poorly managed these same companies in reality are still.. They too now have been wrongfully over subsidized by the CRTC, the Canadian  federal governments now too… now it is rather time the citizens got the break, protection.
    
Reality- Dirty Dirty Bell Sympatico …the most abusive Corporation, firm I have dealt in Canada in my lifetime.
Paul Kambulow
 
  Here is what I know for sure in Canada proper policing, management ,  supervision  human rights commissions are a real fact of life, society, in schools, life,  in churches, governments, commerce, institutions, civil and public services, professional services too,  and elsewhere, even on the net,  for you will always have those 30 percent at least of the persons who will try to cheat, lie  , steal, bend the rules, falsely believe they are above the laws, Self  regulation alone is too often pretentious, farcical, often not applied as well. That applies especially to the professionals, civil and public services, police, municipalities, politicians now as well..
 
What are the disadvantages, hindrances still of Bell Internet services.. I almost wrote a book on it in the last year.. for a start their adds tend to be misleading, vague.. adds they next do not live up to as well.. for more just do a Google search Bell, Sympatico, thenonconformer..
 
Bell’s bad acts – Not acceptable, and   Comments are not  needed  FOR THERE IS NO WAY TO DISPROVE THE TRUTH..
 
Advertisements

Dirty Dirty Bell Sympatico

 
Bell you should note that this page has beome very popular to read by  others.  http://thenonconformer.tripod.com/index.html 
  
If you want to cancel your Bell Sympatico contract just write the truth about Bell on the net and they will do it next for you gladly.
 
Bell Sympatico executive Care Sasha Rollins, CRTC, Jim Prentice MP,  even you all should have realized by now THAT HAD YOU PROPERLY DEALT WITH MY COMPLAINTS THE FIRST TIME, INSTEAD OF LYING TO ME, AMUSING, ABUSING ME, PRETENDING YOU HAD CARED, NEXT I WOULD NOT HAVE HAD TO MAIL YOU FIRSTLY THE 300 EMAIL LETTERS  OF MY COMPLAINTS NEXT..  Bell Sympatico Sasha Rollins  you should have also learned by now that taking a false Ostrich approach towards me, and my many rightful complaints about big bad bell Sympatico still does not make me go away.. nor my complaints too.
 
Bell Sympatico wrongfully had cut of my internet services last month cause they had wrongfully objected to my rightful complaints and me also going public about it world wide.. I next got a cheaper service at 1/5 the cost from Bell from another firm, that ironically still gives me the same service even from Bell that I had before.. so they Bell  had meant it for evil but it next had caused me to save loads of money instead.
 
From: Paul kambulow
Sent: Saturday, June 14, 2008 3:55 PM
To: CorrespondenceMinister@ic.gc.ca ; mpremier@gov.ab.ca ; premier@gov.bc.ca ; premier@leg.gov.mb.ca ; Premier@gnb.ca ; premier@gov.nl.ca ; floyd_roland@gov.nt.ca ; premier@gov.ns.ca ; rwjghiz@gov.pe.ca ; premier@gov.sk.ca ; dennis.fentie@gov.yk.ca ; compbureau@cb-bc.gc.ca ; info@ccts-cprst.ca ; infomgs@mgs.gov.on.ca ; ccbbb@canadiancouncilbbb.ca ; pm@pm.gc.ca ; Nicholson.R@parl.gc.ca ; Day.S@parl.gc.ca ; Dion.S@parl.gc.ca ; letters@cbc.ca ; news@ctv.ca ; newsroom@herald.ca ; newsdesk@lfpress.com ; submit@theherald.canwest.com ; letters@thegazette.canwest.com ; localnews@tc.canwest.com ; sunnewstips@png.canwest.com ; city@thejournal.canwest.com ; globalnews.reg@globaltv.ca ; mmarshall@leaderpost.canwest.com ; oped@ott.sunpub.com ; editor@tor.sunpub.com ; tabtips@png.canwest.com ; sanderson@thecitizen.canwest.com ; newsroom@canadianchristianity.com ; ministre@finances.gouv.qc.ca ; ministre@justice.gouv.qc.ca ; Letters@globeandmail.com
Subject: p2pnet news » Blog Archive » p2pnet traffic shaping digest

  1. It has also been decades of my own experiences in rightfully complain about unacceptable negatives that still a written letter sent to the right party works best, a letter sent to the the people who have the power to make changes, and that includes all of the news editors and the elected representatives too, for that public exposure and prosecution of the guilty persons serves everyone’s best interest. I am a prolific writer who has now for decades written a wide range of social, moral, political issues but I too was surprised as to how much attention comparatively the the Bell posts are getting now. But for some reasons Bell still is not getting enough attention by the government.. http://thenonconformer.wordpress.com

    My Blog’s most common Search Words used related to Bell Sympatico

    bell Sympatico complaints
    break 3 year Sympatico contract
    basic contract terms
    basic contract law
    bell Sympatico complaints website
    bell “unlimited internet usage plans”
    Rogers high speed internet complaints
    Sympatico complain customer department
    Sympatico internet total disadvantages
    bell throttling between 4 pm AND..
    high speed internet bell bad quality
    too many connections to server

    My own Most Active Blog Posts, Issues

    Basic Contract law,
    Bell Sympatico,
    CHRISTIAN & MISSIONARY ALLIANCE,

  2. Paul Kambulow Says: May 16th, 2008 at 2:39 am >>the latest customer service mail out today from Bell: “Download movies at warp speed. Nothing is more important than speed when it comes to downloading movies and music. Don’t let viruses, Trojans and worms slow down your computer. We have tips to put your PC in overdrive.” as if it were viruses, Trojans and worms who were slowing down music and movie downloads…not only is this a typical Bell misdirection, another false Bell diversion but it is a misleading Bell ploy merely to earn more money by selling more of Bell services, for Bell they really do care about the customer’s best interest firstly but only their own… as we Bell customers all seem to know firsthand too.
  3. Paul Kambulow Says:  June 11th, 2008 at 5:00 pm I have openly rightfully shared with the Prime Minister of Canada Stephen Harper’s office that Bell Sympatico undeniably is one of the most dirty, immoral, abusive Corporation, firm I have dealt in Canada in my lifetime. One that even falsely suppressed my complaints against it, my right of free speech as well.Because Bell Sympatico has UNACCEPTABLY TOO often HAD breached my ISP contractual agreement and NEXT Bell Sympatico had forcibly falsely disconnected my ISP service with them too thus next I have been forced to switch over to the Canadian www.acanac.ca/ -Residential High Speed ADSL without any Limits and No Blocked Ports or Traffic Shapping, plus Unlimited Downloading 100 GB of Online Storage Up to 5 Mbps Download and 800 Kbps Upload $18.95 per month This offer is available on a 1 year term and the first year of service. www.acanac.ca/Webhosting.html Call Tel: 1-866-281-3538 , 1-416-849-8520 On top of that I repeatedly do ask why Bell is now so expensive in comparisons to it’s competitor that uses the same TROUBLED EVEN Bell internet lines..I also find it really hypocritical, how basically unfair, totally unacceptable, one sided too it still is that that Bell Sympatico very loudly still demands full payments for their supposed services from all of their customers, when they Bell Sympatico clearly too often and unacceptably Bell Sympatico did not meet it contractual obligations to many of it’s customers, even when Bell Sympatico have not only provided a very poor, inadequate, incomplete services to many of their net customers, but in the process Bell Sympatico had also lied to, and had abused their customers.It is undeniably also that rather than initially honestly admitting the truth in Canada that Bell Sympatico lacked their advertised capabilities to provide adequate ISP, actually high speed internet services. Bell Sympatico when confronted with their failure to deliver the speeds as promsied to it’s cusomers had instead resorted to misleading statements, and lying to too many of the customers. Bell Sympatico had abused them further by falsely and lying in Canada diverting the blame on the customers own equipment, local connections, and the customer’s operating software as well. And finally when confronted by technical knowledgeable, competent persons with the undeniable proof that Bell Sympatico had been guilty of false, misleading business practices, Bell Sympatico next tries to screw the customers some more by Bell Sympatico trying next to charge them extra monies for the services they Bell Sympatico had promised long time ago to start of with too and had not delivered, their high speed downloads sites and adequate support services now too.. You can readily check your actual downloads speeds at http://2wire.com/bandwidth/ or many other similar sites too. Such witnessed by even me immoral acts, behaviors by Bell Sympatico has never been denied back to me and is never acceptable now still too and Bell needs to be fully regulated by the federal Consumer Affairs Ministers, even confronted, punished appropriately by the justice ministers as well for it’s much too many unacceptable bad, immoral acts too.Bell Sympatico now even wants an extra payment of 75 dollars if I do not return ASAP their high speed modem as soon as possible, conveniently forgetting that they themselves had wrongfully had breached my ISP contract, and also that they had falsely refused to refund me for an overcharge of an extra 55 dollars, to me for this high speed modem that I had never even requested from Bell Sympatico in the first place, and they too easily seem to forget that fact they Bell Sympatico had falsely also now tried 4 times to withdraw, steal my money from my bank account even during the time I as supposed to have free 6 months high speed unlimited internet as well. An agreement they too had falsely breached now.Now Bell Sympatico’s executive care Sasha Rollins had complained to me in writing 3 times back that in the last 18 months I have written 280 letters of rightful complaints to Bell about their inadequate, pretentious, services, even their false breach of their contract obligations. Me I am even next still even rightfully complaining to Bell Sympatico now that I had even firstly to to write any of these 280 letters of complaints to Bell Sympatico, and I as a direct result do even rightfully still do demand full payment of 2500 dollars from Bell Sympatico NOW for all my wasted time in even having now to do so now as well, plus further payment for the many years I had paid for a high speed internet services but never got one from Bell Sympatico as well. And I rightfully still expect this rightful 2500 dollars payment to me now from Bell Sympatico ASAP AS WELL , and so also NEXT I too will demand an extra 250 dollars in payment if they do not pay me my 2500 dollars COMPENSATION as soon as possible.And so the Circus with Bell Sympatico continues..
  4. Reader’s Write Says: June 11th, 2008 at 6:43 pm For the record, most of what Paul Kambulow has to say is bullsh*t.In addition after spamming bell, and members of parliament, he was warned that his service would be terminated due to harrassment.It got to the point that Paul Kambulow had the cops visit his place no less than 4 times for what he had to say to members of parliament (threats?).Paul, go away and take your bullsh*t with you.
  5. Paul Kambulow Says:  June 14th, 2008 at 12:50 pm Reference my rightful Bell Sympatico complaintsThe above reader’s write as I can see by his posts now clearly works for the devil, and Bell likely.. Dirty slander and personal attacks clearly is the another bad Bell way of operation, he firstly needs to get all his facts straight.. No cop ever had ever visited my home because of any threats to any MPs any politician for that matter ever.. My public exposure in writing so effective alone.. thus the above write is a slanderer and a liar. He likely does work for Bell executive services, and his name likely is Sasha Rollins too again. Cause Bell Sympatico has before this already slandered me and I had objected to this rightfully too to all, on the net too before, as I have rightfully complained to all about this as to how dirty Bell they really are when you make a valid complaint to them. Real dirty, Big liars too, incompetent too. . The reader should prove to all now the fact I had threatened any politician for the record, for the pen is mightier than the sword, ,do tell him give us all a copy of specific police reports he lying refers to firstly or to shut up this still Big liar.. But yes Sasha Rollins from Bell he did not want to talk to me on the phone now we will let the whole world read about it still in full.. and who will hire him after he gets does next laid off for failing to deal adequately. dealing poorly with a Bell Sympatico customer clearly now too. http://www.google.com/search?q=Bell+Sympatico+complaints+kambulow&rls=com.microsoft:en-us&ie=UTF-8&oe=UTF-8&startIndex=&startPage=1 The CBC market place confirms how bad bell is and not appreciated by many customers now too.. 2 million past Bell customers have left them even.. more more are leaving Bell too.A Prime Minister, a Ontario Premier and a Mayor had sent the police to my home in reply to my emails to them 6 times, because I wrote to them and also with a copy to the news editors, other MPs , and they really did not like it.. too bad for them.. and too bad for Bell too.. the ex premier of Ontario Ernie Ewes lost the election immediately next, so gone are are the bad liberal PMs Jean Chretien, Paul Martin and the bad Alberta mayor too.. even the other alcoholic Premier, Progressive Conservative politician Ralph Klein, the laughed at clown by the rest Canada, but hey I am still writing my email, internet posts for decades too eh.. My most popular recent posts read by thousands world wide too are about Bell, the Pentecostals, and evangelical pastors, the bad Christian Missionary alliance church, even about the bad cops, the bad RCMP and the unacceptable alcoholics now too..But this Bell Sympatico corruption, abuses are not a simple matter .. Sure Bell does wants me to go away, but do dream on.. I and many others do have hundreds of posted rightfully undeniable complaints about the bad Bell from out witness, experiences and about the the bad Conservatives who work on behalf of the crooked corporations that everyone can read, and many already have now too. Some persons had even phoned me at home about them. I told Bell Sympatico and Bell’s Sasha Rollins long time ago when he had threatened to take me to court to go ahead, I need the good publicity, andnext I will enter all my 280 past complaint letters to Bell into the court’s permanent records too. I also do have a anckldgement reply from Jim Prentice minister of Consumer affairs to my letters, and two replies from the Prime Minister’s office on these Sympatico matters and they are also posted on the net.Immoral, lying Bell Sympatico does not deny it did not honour it’s contract agreement with me but looked for some false excuse to try to shut me up, and did it work, of course not.. once my emails letters are sent they cannot be taken back by anyone, the damage to bell is rightfully done too as a result now..Hey Paul was supposedly warned by Bell about harassment???? but firstly that is totally an inside Bell privacy matter.. a violation of the customer’s privacy firstly and the CRTC should look into this in full now as well. How will others feel when they read how Bell wrongfully violates their customers privacy now too? AS per my right of free speech I can write to anyone worldwide and I do even about bell now.. The 3 Bell letters and they are posted on the net too had said a warning that I could not sent any more letters of complaints to Bell, or post any complaints on the net, or talk to any Bell employee, or to the RCMP as well even about how bad Bell was, or Sasha Rollins of bell executive care was, Sasha Rollins had my filed transferred to him alone and he would would not return any of my phone calls, and did not deny my my charges of his wrong doings posted also on the web and now it is too late to do so as well.. and he Sasha Rollins or his Bell subordinates would not send me any official signed ISP payment invoices for the last 6 months, he or his subordinates added extra charges to my unlimited 6 meg download account this year too, he or his subordinates charged me extra for a new modem I never requested, he and his subordinate falsified the fact I had renewed my bell Sympatico contract in 2008, and he would not send me a copy of this new 2008 contract as well.. Bell had lied they were proving me high speed system for years but when I did a speed test I found this was big lie.. and I proved it as well to all. All THIS I WRITE AGAIN IS ALL UNDENIABLE TOO.. AND all the major news editors got copies of these charges, so did they key Mps, others, and they are posted on the web for all to read still to date. BELL UNACCEPTABLY PLAYS A DIRTY GAME FOR A PROFESSIONAL SERVICE NOW.

 

  1. Paul Kambulow Bachelor of Civil Engineering, Concordia University 1968 Montreal, Quebechttp://thenonconformer.blogspot.com/
    http://www.p2pnet.net/story/15671

  http://thenonconformer.wordpress.com/2008/07/18/bell-sympatico-executive-care-sasha-rollins/ 

 

 http://thenonconformer.wordpress.com/2008/08/02/bell-moves-to-limit-internet-downloads-of-competitor-isps/

  http://thenonconformer.tripod.com/index.html
http://witnessed.wordpress.com/2008/07/29/this-next-was-so-predictable-even-by-me-too/ 

May 18, 2008

On how to deal with it

On how to deal with it 
A great constant high speed Internet service,  or problem plagued one rather?
  
Did you pay for an high speed unlimited download, constant, reliable  Internet services from  Rogers, Videotron, Telus,  Bell Sympatico, or what ever? and you clearly you still do know that your ISP, Internet service provider’s system is slow, sluggish, constantly downed, and they does not give you even their original promised high speed rather? Are most of these ISP companies the same, or what they are all good or all bad too?
Well be of good cheer, for you likley here are not alone too, their are likley now  hundreds of thousands of persons even like you. Complaining now too.
  
So what can you personally really do good about any of it now too?
Well you   first now  call  supposedly  your Canadian Bell Sympatico technical representative or what ever, rightfully and next likely they will refer you an supposedly appropriate Internet site, send you supposedly appropriate emails or you will by phone be told any of the following –
1: The problem is with your Computer operating system, you might have to contact Microsoft for it might be defective. But if that was the case none of the programs on your computer would be working firstly.
2: The problem is in your memory or hard drive cache, or your actual memory capacity, management of it, but you have already rebooted your computer, deleted the temporary files and it does not help.
3: The problem is with the much too many spyware on your computer,  but you already have a good spyware checker, and you do a weekly regualr maintenace on your computer too.
4: The problem is likely a virus on your computer causing all these  problems, but you already have a good virus checkertoo.
5: The problem might be with you home, office internal phone line connections, or the related cable connections and filters, and so they may if you are lucky send you a technician to look at it.. they sent  you 6 of them in one year even.. it does not help basically.
6: The problem might be with your modem itself, so they next do send you another one, and next another one and next another one too.. 6 of them..
7: The problem might be in your inappropriate initialization, configuration of your modem, or your emailing software and they will help you on line to reconfigure it.
and none of this it does not help you? But why?
– Maybe you just run out of luck and the representative you dealt with is firstly  totally incompetent, as it is likely in half of the cases to start of with, and the representative they  falsely do next  object to you for your  raised your voice in protest, and so they does even hang up on you. They do not want to admit they are incompetent, basically stupid to you for their boss, or another department,  might find out if he the boss does not know it already?
– So you do immediately call back and ask to speak to the manager, the Bioss himself and likely next also  find out he knows nothing about computers, or even about  bitt torrents too?
– So next your complaint phone call is now eventaully transferred to the Bell Sympatico accounting department, but they still do want to know why you are talking to them? for they know nothing about these problmes of yours, nor especially about the Internet,  and they really cannot help you.
-Finally you next are even of you are lucky passed to the main Bell executive expediting office itself, and yes they finally do promise to look at it, to help you, but firstly to you they complain to you they are over booked and under staffed and they next do promise to call you back, days, weeks, months  later and hey still have not called you back too..
  
So what do you do next?
 
Maybe the main  Internet service problem is not in your home or office, but God forbid it may be at Bell Sympatico itself? your ISP? Their respective, representatives technicians, equipment, services too . It is likley next  generally a long drawn out affair before this or any of it is or  was admitted.
Likkely –
1: They your ISP have been, are cutting back on your email capacity and
2: They you  ISP have been, are cutting back on your download speed?
but now why would they even try to do that?
.
What they have over advertised their capabilities, and are unable to meet most of the customer demands on their services to start of with anyway?
Why? Firstly to make more profit, money and also to try to save spending their money installing any more needed high speed lines, because they do not have high speed fibber cable in most of Canada to start off, and high speed is only available what 4.5 km from the center of most Bell centers, in most of major big cities, and for the rest of you, they seem to only pretend only they are giving you high speed on their old, definitely inadequate phone lines.
But did you firstly even  check your actual download speeds being delivered by your ISP to you at any of the any reliable “Internet speed test” sites available on the net? Use a search engine to find them, try them all if you have to too. or try http://www.speedtest.net/results.php
So next  you do find out that your download speed as at now being 1 megs, or 2.2 megs but not the 6, 7 or 16 your had been promised and had paid for? Wow what a revelation?
.
Of course you immediately next do call your ISP, or Bell Sympatico technical representatives or even the Bell management and they assure you that you have the original promised speed, but  what else did you expect them to tell you, to truthfully tell you that they have not been keeping their high speed promises to you and many others the last many years? Now you got to be dreaming, or joking? if you think they might firstly tell you the whole truth, even if one honest person now next of five at Bell admits to it, the other 4/5 will likely next still deny it.
 
Or worse than all that Bell Sympatico now says to you that  if you enter now into a new, higher cost, higher speed contract with them they will overcome all of your Internet problems immediately? But can you even next trust them to do that if they have not kept their old promises to you firstly still too? Read the fine print on the new contract , many people wgo did not next found out they had lost their unlimited download capabilities.
Such above Problem ISP services has been the reality of many persons reality in my neighborhood
.
So next  you finally do  talk to your knowledgable, technical, nerdy  friends, others and ask them what you should   about it next?
1 One group says you should just forget the wool thing, that they had ripped you off all these years now too, and just pay the 100 cancellation fees and go to a new Internet service provider, and what makes them think it will be any better next there too?
2 The second group says try their new higher speed contract, likely with the same old problem behavior
3 The third group says fight back, and what is the best way to do this
– Write a letter to Bell, Rogers with a copy to your what useless too elected officials, Consumer Affairs Ministers, CRTC and copies to the major news editors asking your ISP or Bell to respect their past contract agreement with you and also  to give you a credit for your past inadequate services too ASAP. Immediately too.
– Register in wrting a complain with a proper regulating body..
So now you win your battle, get your original promised high speed Internet services finally, and they do give you your original promised download, speed, give you a credit as well for 6 months free Internet service, and you are on the ball,  rolling high. But for how long? What the right hand gives the left hand can take away?
 
A month later you sadly, furiously do  discover they your IP broke their agreed upon past promises to you, they even cut back on their high speed delivery to,,, etc.,
  
So what do you do now?.
 
Repeat the whole process… or move on? It is your choice still.
   
Broadband firms grilled over speed limits Broadband Finder
The Press Association – Guardian Unlimited – Broadband Watchdog – Which?
all 27 news articles »
 
Are you looking for a Cable or DSL, phone Internet service? First Search for the Internet providers available in you area, and also do ask your neighbors what is their experience concerning their Broadband service. Ask about:

 UK ISPs pressed to explain slow broadband
Telecoms.com (subscription), UK – 11 Oct 2007
The UK regulator’s consumer advisory body, the Ofcom Consumer Panel, has called on internet service providers to clarify advertised broadband speeds. …

ISPs quizzed over slow broadband
Which?, UK – 10 Oct 2007
Britain’s top internet service providers (ISPs) have been asked to explain why consumers often don’t get advertised broadband connection speeds.

In august Which? reported that although many packages advertise speeds of ‘up to’ 8 megabytes per second, the average speed for such connections was 2.7 Mbps.
http://www.scenta.co.uk/Gadgets/1707239/ofcom-calls-for-try-before-you-buy-broadband.htm

1.  The “Speed” that they actually get.
2.  Down time experience.
3.  Speed Capping, and port blocking.
4.  Tech support.  In a case that the service is not obtained from the owner of the system (I.e. the Internet provider is not your regular Cable or Telephone provider).  It is very important to ask how Tech support works. In many situations the Tech. on site response can be very slow since your provider might need the actual line owner to provide the service.
 
Here is another truth that should have been dealt with a decade ago by the governments, governess too. Bell Sympatico’s poor Internet speeds, false, misleading adverting.. “Anyone can deliver the Internet. Only Bell brings you Total Internet.  New Sympatico Total Internet service from Bell gives you everything you need for a complete Internet experience, including: Consistently fast access that’s never shared 2 Consistently fast access that’s never shared  Your Internet access is yours alone, so you’ll enjoy consistently fast speed, without frustrating slowdowns, even during peak hours.  We have one of the largest fibre optic networks in Canada, and we continue to bring this leading-edge technology to even more homes, improving your Internet experience.” http://www.bell.ca/shopping/PrsShpPromo_Int_Total.page? 
  
I have paid for and I am rightfully expected as promised a steady reliable high speed Internet system since 2001 but I have not received it for most of the time. I got the opposite.”Part of the problem that the Sympatico division is having, is that it appears to have over estimated the distance over which its network can operate effectively. Company policy states that high-speed service only operates effectively for clients that are located within four and a half kilometers from a Bell central office.  But according to one Bell employee, many customers that are close to, but not over, the distance limit are experiencing slow downloads speeds and difficulty logging on at peak periods. So why is Sympatico selling the service, when it can’t deliver? “  peter@peterdiekmeyer.com ”We have one of the largest fibre optic networks in Canada”, is also misleading because 90 percent of Canada’s geographical area cannot have this access, and that means that at least 50 percent of Bell Sympatico high speed Internet customers also do not have this access but are supposedly paying for it..These simple, clear issue should be resolved even in one day even by Consumer Affairs and not in  months, or years..
   
“To Bell Sympatico  January 31, 2008
Thank you for your long time awaited response but it was unacceptable one still too. Now deal adequately with my complaint, problem ASAP too.
 
 Real, enforced Consumer protection is needed against the too often lying, crooked Internet service provider’s and their personnel as well..
 
Bell Sympatico as I have detailed to all now many times, and undeniably too,  they have over advertised their capabilities, and are unable to meet most of the customer demands on their services to start of with anyway. Why? Firstly to make more profit, money and also to try to save spending their money installing any more needed high speed lines, because they do not have high speed fibber cable in most of Canada to start off, and high speed is only available what 4.5 km from the center of most Bell centers, in most of major big cities, and for the rest of you, they seem to only pretend only they are giving you high speed on their old, definitely inadequate phone lines.Please note that any traffic management by you now on any of my Internet downloads is illegal for I do for many years do  have a high speed unlimited Internet download contract with you. Any changes to it would require my mutual approval firstly tool. Your latest Internet management techniques have illegal violated your past contract agreement and you have to stop doing that or face a real penalty for not honoring our agree upon original contract by law now too. as far as the P@P usage it is none of your business firstly.. what I do with my computer on the net as well but firstly you u did not reply adequately to me for my Bit torrent software never blocked my email as I had told you before firstly so why do you say it does now supposedly? how would you know that? Rather you are the e one who reduced  my email capacity and download speeds illegally now as well firstly. Correct it immediately or else you will face the negative real consequences for breaking falsely my contract with you. Bell even does not do now  traffic management on all if it’s commercial customers now too… so do not do it on my services as well.
  
Internet top Internet service providers (ISPs) have been asked to explain why consumers often don’t get advertised broadband connection speeds too. …”

 

 

May 3, 2008

Bell’s unacceptable acts

Filed under: Uncategorized — Tags: , , , , , , , — thenonconformer @ 7:56 am

May 3, 2008

I have a civil engineering degree, Concordia University , Montreal 1968, and I had worked as a Remax Realtor in Calgary too but in my decades of real life experiences in Canada the still too often unenforced existing laws, regulating societies, governments clearly did not stop many Realtors, lawyers or even now Bell Sympatico from telling lies to the customers, others. http://thenonconformer.tripod.com/index.html

 
Beware always of men and women, bullies, tormentors, control freaks,  persons, civil and public servants,  politicians, pastors, leaders, elders, who falsely do, will try to enslave you, oppressCorporations  you, exploit you even while they claim they are proclaiming the truth, democracy, trying to help you, etc.,
 
Is 51:23 ..your tormentors {and} oppressors, those who said to you, Bow down, that we may ride {or} tread over you; and you have made your back like the ground and like the street for them to pass over.

Imagine that Bell has been in Business for years and is still guilty now clearly of fraudulent and unacceptable business practices, not living up to their contractual obligations, as I now have witnessed and undeniably detailed to even Bell and many others many times too now .

Intro I have been disscussing, detailing on the net Bell’s indequate pretentious, poor services, internet and customer services and specific included now for many many months.. even in October 2007 http://thenonconformer.blogspot.com/2007/10/choosing-cable-or-dsl-internet-service.html also see my letter below Friday, October 19, 2007 To my MP Paul Martin MP- Using our rights to communicate with our elected representatives, news media. http://thenonconformer.blogspot.com/2007/10/to-my-mp-paul-martin-mp.html http://thenonconformer.blogspot.com/ … it is not the ISP’s job to become the Big Brother police of the internet and world wide web, and it such is a serious breach of freedom of speech, invasion of one’s personal privacy still too, they the ISPs are there to provide a good, decent, reliable high speed service thus the term Internet Service Provider, some thing that Bell Sympatico in Canada clearly and wrongfully has not be able to do for me often too.,, as you can read on this site often too. This Unauthorized bell watchdog needs to firstly look at itself and deal rightfully even firstly with it’s much too many customer contract violations, abuses and ASAP even in reality.

Next here is basic legal, valid understanding, terms of a valid contract, contract law for all of the Bell employees too. Not just for any customers.

Bell has definitely detailed, advertised it’s Internet services to all with their terms, limitations and any customers who enters into mutually agreed upon terms, agreement with their services now forms the essential mutually legally binding contract.

1: A contract is a legally binding exchange of promises or agreement between competent 2 parties, persons of legal age too, that the governmental court, the law of the state or province , or country next will enforce. Contract law is based on the Latin phrase pacta sunt servanda (pacts must be kept). Anyone can enter into a contract, except minors, certain felons and people of unsound mind. It’s important to know that not all contracts details even have to be in writing., for instance, certain agreements can also be made and accepted orallly and still be legally enforceable. While the contract agreement doesn’t always have to be in writing, all the other elements of a valid contract still have to be met, included, , fulfilled by law. The bottom line is that the parties generally come to transactions in good faith, mutually trust and understanding, and not a one way approach, one way demands, one way relationship.All valid courts, will not enforce, accept as valid any contract to perform an accepted illegal act. A contract to kill some is invalid clearly too. A person who pays for bad drugs that aren’t delivered can’t next seek the help of a court or the police in getting the money back. Unbelievable some people still do try to do this too.

A valid contract also always requires the mutual parties’ consent, which must be freely made, not forced consent, and clearly communicated to each other. Consent is not free when obtained through duress, menace, fraud, lies, undue influence or mistakes, serious errors were presented. Consent isn’t mutual unless the parties agree on the same thing in the same sense, a clear “meeting of the minds. One party now presenting only their own their terms, conditions, without the other parties approval, consent, free will clearly is still not a valid contract. In order for an acceptance of an offer to be effective, it must be made while the sales, specific, fixed service offer is still open. Any person can changes the conditions of an initial offer in responding to the offer, the old offer is clearly now rejected and the changed conditions constitute a counteroffer and that now becomes part of of any subsequent agreed upon contract. I did that with Bell now too. Once there is next a final, written contract between the parties, the parol evidence rule forbids the introduction in a court proceeding of any previous agreements between the parties on the subject matter of the contract.

Only certain contracts aren’t valid unless in writing. Generally, they do deal with real property, certain specific loans, debts, money exceeding a certain amount, or contracts concerning the sale of goods worth more than $500 or one that include objects that won’t be performed within one year or within the promisor’s lifetime. Bell now being unable to supply me a promised high speed internet but only a low speed one is still a good example of an invalid contract even if was a written one originally from Bell.

2: The Specific parties. The contract must always include, identify who the agreed upon specific parties are; usually names are sufficient, but sometimes addresses or titles may be used. Bell and the specific customer. Me in this case.

3: The agreed upon object. The Offer, the thing, the value, the services being agreed to is also known as the object or subject and it itself not only must be lawful, possible but it must be a definite, fixed, measurable amount specially now even by the laws of Quebec too. For instance Bell promising to deliver a customer a 6 meg download high speed internet service, where they know they only have a 3 meg line capacity is not legal or legally binding contract. Bell promising to supply their” best services “or “up to 6 megs services” is not legal as well for it is is not really an agreed upon fixed object, rather the object is not definite and most customers have take that to mean 6 megs anyway. . The object of the contract does have to be very specific and measurable. It is Bell obligations now to to clerk up any ambiguity on the contract as agree upon by the comer now too. So if Bell promising a 6 megs internet services, and Bell by law next has to deliver 16 megs to meet their promise that is also now part of the contract too. A specified length of time, such as one year does not mean the contract is still valid if Bell has not lived up to the agreed upon previously contract terms.

4: The outcome, or the considerations. All contracts require consideration, meaning each party must gain something fixed, tangible. It may also be something that is or isn’t done or given. When a party agrees to do something (such as I will paint your house) or to not do something (I will not sell my house to anyone else for 30 days) they next also must gain something in return toy make this a valid contract, they must receive agreed upon fixed payment, a fixed reward. Generally, if I say I’ll paint your house, and you haven’t promised me anything in return, you can’t sue me next for not showing up because I will not receive any consideration firstly”. Once a contract has been created, it can be determined if there are any issues that call into question of its validity too.

5: Termination of contracts. Breach of contract. Breach of contract is recognised by the law with applicable penalties now too. Contracts generally can only be terminated if mutually agree now by both parties as to what the terminations terms included. Parties to a contract may mutually agree to rescind the contract. In that case, the parties may agree on the duties and responsibilities of each party after the rescission. Bell still expecting me to pay for their internet when they do not keep their promises is a breach of the contract, an invalid demand of me. Now is the contract price set, are promised quantities specially determined, and is the time for performance clearly stated? There should be enough information contained in the contract always that, if needed, the courts likely next would be able to enforce the contract or determine the appropriate damages. Unless it is mutually agreed upon before any subsequent court demanded decision action, is taken. Fraud is the intentional misrepresentation of an important issue of the contract. The presence of fraud in a contractual proceeding makes the contract voidable by the party upon whom the fraud was perpetrated. The contract always still now binds both parties, and not just the customer to the terms, conditions of the contract agreed upon now as well. Once it is determined that there is a contract, it it still can, must be determined whether there are any defenses that call into question the validity of the contract.

Bell Changing horses, making changes, additions to the contract in midstream is invalid, a breach, still not allowed, especially without the subsequent, and pre consent, approval of both parties now still too and is a breach of contract rather. That includes Bell capping of my bitt torent downloads too on my unlimitted download account.

Yes a Bell contract also may end because of a breach by Bell. A breach occurs when a person, or a firm does not fulfill his or her, their responsibilities as promised in the contract. A breach may be minor or major. A major breach is one that does affect the subject matter of the contract and does affect the outcome of the contract. Bell not having sufficient equipment, capacity in place to meet my high speed internet, is a breach of contract. This is also known as a breach of a material issue. When there has been a breach in a contract, the question of damages is raised. The damages due to a party when there is a contract breach depend on many factors, including: which party breaches, and what damages were incurred. In most cases when an injury results from a contract breach, the injured party receives money damages. Such as I have in Dec 2007 from Bell. Bell itself has unacceptably cause now in the last 2 years many unacceptable breaches in our contract that I have clearly even in writing not accepted and have objected too and demand restitution of as well rightfully.

Go back to a good school firstly Bell if you cannot understand and keep all of this now too.

“Despite precedents that show that contracts substantially favoring the party with the greater power often are deemed unconscionable (so unfair as to not be enforceable), lawyers stiff draft them and companies still like them. Lesson learned: Make deals that are balanced; contracts that distribute risks and responsibilities fairly. Such deals will be honored by courts and your businesses wealth and reputation will benefit over the long term. ” http://troutmanhays.wordpress.com/2008/03/23/one-sided-contracts-are-a-bad-deal-for-all-parties-or-getting-greedy-will-get-ya/

” The most common method used to resolve business contract disputes and enforce contracts (if informal resolution methods fail) is through lawsuits and the court system. If the amount at issue is below a certain dollar figure (usually $3,000 to $7,500 depending on the state), the parties may be able to use “small claims” court to resolve the issue. Courts and formal lawsuits are not the only option for people and businesses involved in contract disputes. The parties can agree to have a mediator review a contract dispute. The parties are not bound by a mediator’s decision, but may be convinced to avoid a costly court battle by how the mediator rules The parties can also agree to binding arbitration of a contract dispute. In arbitration, a neutral party listens to the arguments from both sides and issues a decision that is binding on the parties. This is cheaper and less time-consuming than a court battle.

When attempting to enforce a contract, an individual or business should always consider the effect any dispute will have on any long-term business relationship between the parties involved. ”

What started as a simple phone call by me in January 2007 to Bell tech help line to determine why my internet services were so slow and sluggish next had become a major farce, cover-up on the part of Bell Sympatico. I was next lied to for months as to the real reasons Bell they rather had offered me their poor internet services to me and to many others in my city for years now too.. and then Bell had even lied to me some more, had also breached their contractual obligations to me many times too, had allowed me even to be slandered, abused on the Bell customer forums now too.. and why? so that clearly greedy Bell can continue stay in business to make more money..

Why does it take months to reply to me on my simple issues too. I keep on getting transferred also to invalid persons, telephone numbers at Bell even today.. Mrs Fernandez and ’s Useless Supervisor Mrs Fernandez of Bell’s useless Sasha Rollins needs to be replaced now too Immediately..

But really cares now about the customer’s good welfare in reality? now? What not Bell itself, not the CRTC, not the federal government, not our Prime Minister Stephen Harper, not the the federal Minister of Consumer Affairs, Jim Prentice.. not any provincial consumer affairs Minister, but only the citizens, the news media, and the NDP party care about the citizens good welfare really it seems. Not acceptable for sure too!

PS p2pnet traffic shaping digest The folks who run Bell Canada figured they could get away with “managing” clients’ bandwidth without their permission, and without them noticing. They were dead wrong on both counts. Here’s a set of p2pnet stories on the Bell Canada traffic throttling scandal. It’s a work in progress with regular updates.

Canadian opposition leader Stéphane Dion should support the National Union of Public and General Employees (NUPGE) campaign for government action to protect Net neutrality in Canada, says the union. “On behalf of the 340,000 members of the National Union, I am asking the Liberal Party of Canada to take a clear stand in support of seeing the principle of net neutrality enshrined in Canadian law,”

April 30, 2008

Courts Turn Against Abusive Contracts

I was surprised this week when a Bell employee from Bell’s accounting department told me on the phone that I should obey, do everything that the Bell president, and  his employee Sasha Rollins tells me to do. Dream on.  Bluntly I replied to the same employee “who the hell does he Sasha Rollins  now think his e really is that I should obey anything, or everything  he says, he firstly is not my master, I do not work for Bell, I am not his employee”.. Bell is getting carried away with their much too many, unenforceable,  exotic, extreme, man made rules now, but they breached my contract still much to often and that itself is really inacceptable still too.  Clearly Bell and their  executive power has falsely now gone to their heads when they even do think they can abuse any others, an ordinary citizen now too. I as a Sympatico customer that does have a contract with Bell, a mutual contract they Bell now also have to respect and that contract now does not make me their slave, subordinate, and them my master, but they are still my legal equals in the matters. They have to respect my contract side now too. Do remind them all of that too at Bell.
 
I KNOW FROM DECADES OF FIRSTHAND EXPERIENCES IN MY ENCOUNTERS WITH COPS, LAWYERS, PASTORS, SO CALLED PROFESSIONALS,  OTHERS TOO, that most often now in reality the very same people who do tend to preach to others that we all must not steal, tell lies, drive drunk, that we must respect other person’s rights, all the laws…  those very  same persons who so readily  tend to preach the rules to others, those very same persons  who  expect all of the others to falsely obey  the rules even now  all the while they most often tend to be the firstly the  very same persons to break most of  the rules themselves, they themselves they do not keep them, and they still also  falsely believe they personally are exempt from living the rules cause  they do preach them  to others.
 
What you had never encountered crooked cops, crooked pastors, crooked lawyers, crooked managers, bad executives, lying no good politicians too?  These same persons  who too  readily judge others, and who demand, want to enforce the rules upon the others, they  cannot see the truth as to who they are firstly, they themselves are now the lying hypocrites.
 
When most a person tries to enforce any rule upon me I immediate rightfully do next often do ask them who they think they are that they think I now have to respect the  man made rules firstly? What makes them think I have to be now their false slave too? And why do they think that they are any kind of boss over me in these matters?
 
For  just cause  someone, a lawyer now too even,  some one made up some set of rules it still does  not mean they are all valid, or legitimately  enforceable now too!  I still have even my right of free speech and I still can say what I want, write what I want too.. even about them now too. Not all man made rules, regulations even in writing are rightfully valid still in reality, and just ask any decent judge on the court of the Queen’s judge and he or she can tell you the same thing too.
 
CALGARY – An employee with the Calgary Police Service has been arrested in a drug trafficking operation and Calgary Policeman was arrested for drunk driving that caused an accident..

 

In the past month, however, two new US court rulings suggest that judges are developing a more sophisticated sense of how corporations conduct online and technology transactions with their customers that Bell Sympatico especially now needs to note. 

    “In Douglas v. U.S. District Court (Talk America) (.pdf), the 9th U.S. Circuit Court of Appeals ruled last month that a service provider may not change contract terms by posting those changes on its website without notification to the customer. In this case, the plaintiff sought to invalidate an arbitration provision like the one in Gatton and a provision stating that New York law would apply to the agreement, because the terms were added to the service agreement after the customer had signed up. The court held that the customer could not be bound to new terms, even by continuing to use the service, if he is not given notification that the terms have changed.” http://www.wired.com/politics/law/commentary/circuitcourt/2007/08/circuitcourt_0801

We all seem to know the used car salesman joke, right? “You can tell he’s lying: his lips are moving.” Those of us who have experienced  real life, especaily in a courtroom or at a deposition, divorce proceedings,  also do know that the same joke can, far too often, be attached to politicians,  lawyers, cops, accountants, many Business persons, corporations, real estate firms and the  ISP providers too.

The Consumerist had not one, but two articles about Verizon today. The best one contained an embedded video, in which a guy phoned up Verizon Wireless fifty-six times to ask two basic questions about their rates. Take a guess as to what percentage of the time he received the correct answer, then see how close you came to guessing right.  ”

“David Lazarus of the The Los Angeles Times blasts Verizon today for withholding contract terms from customers until AFTER they have signed up for service – and some of the contract terms are ones that I sure wouldn’t agree to: they have signed up for service – and some of the contract terms are ones that I sure wouldn’t agree to:

Verizon not upfront on contract terms – Los Angeles Times

Excerpt:

For years, credit card issuers have gotten away with withholding contracts from customers until they actually have the plastic in their hands — a practice that denies many people a fair chance to look under the hood for onerous terms and conditions.Now it looks like Verizon has adopted the same technique.

What really struck [Torrance, California resident Sandy Lough] was the discovery that to receive the promised discount for her bundled plan, she’d have to go online and agree to a 2,000-word “bundle service agreement” and a 7,000-word terms of service for Internet access.

This was the first time she was being presented with the full contract for her new FiOS setup, and the service had already been installed and activated.

The LA Times article goes on to mention some of the more notable terms of the contract.  The interesting thing is that it would appear that this is not simply an oversight – that perhaps Verizon deliberately withholds contract terms from customers until they’ve already committed to the service:

As for why the full contract is withheld until after FiOS has been installed in a person’s home, [Verizon spokesman Cliff Lee] said only that “this is the way we’ve found that works.”

What has happened to make large corporations think they can simply change the deal at their whim, after a customer has already signed on the dotted line, without giving the customer the same right?  ” http://michigantelephone.wordpress.com/2008/03/19/verizon-not-upfront-on-contract-terms-los-angeles-times/#comment-417

No large corporation, with almost infinite legal resources and billions of dollars behind them, should be able to use their wealth to put real people at a disadvantage, because it would be presumed that only the corporations   had any legal rights.   Bell included now.

Bell had mislead me and many customers when they had offered their high speed unlimited download interent because their existing equipment, lines did not have the capability to do so too often firstly.
  
What started as a simple phone call by me in January 2007 to Bell tech help line to determine why my internet services were so slow and sluggish next had  become a major farce, cover-up on the part of Bell Sympatico. I was next lied to for months as to the real reasons Bell they rather had offered me their poor internet services to me and  to many others in my city for years now too.. and then Bell had even  lied to me some more, had also breached their contractual obligations to me many times too, had allowed me even to be slandered, abused on the Bell customer forums now too.. and why? so  that clearly greedy Bell can continue stay in business to make more money.. Bell  can’t have it both ways
 
and so who really cares now about the customer’s good welfare in reality? now? What not Bell itself, not the CRTC, not the federal government, not our Prime Minister Stephen Harper, not  the the federal Minister of Consumer Affairs, Jim Prentice..  not  any provincial consumer affairs Minister, but only the citizens, the news media, and the NDP party care about the citizens  good welfare really it seems. Not acceptable for sure too!
 
I also do think it’s reprehensible that Bell, etc., had now advertised unlimited download service and then next complain when you actually take them up on their offer. If a user wants to take full advantage of the service they pay for, they should be entitled to it by law now too.  Still  if they’re unwilling to provide the bandwidth I pay for, during the full duration that I pay for it, then they shouldn’t have been be telling me they can. This is why cable tv & broadband need to be regulated  like  electricity and phone.
 
First of all… it is not the ISP’s job to become the Big Brother police of the internet and world wide web, and it   such is a serious breach of freedom of speech, invasion of one’s personal privacy still too,  they the ISPs are there to provide a good, decent, reliable high speed service thus the term Internet Service Provider, some thing that Bell Sympatico in Canada clearly and wrongfully  has not be able to do for me often too.,, as you can read on this site often too. This Unauthorized bell watchdog needs to firstly look at itself and deal rightfully even firstly with it’s much too many customer contract violations, abuses and ASAP even in reality.
 
Practically all ISPs and there employees do read your e-mails and look at the sites you visit, without a wiretap order.
 
“The network is asserting almost complete control of the users’ ability to use their network as a gateway to the Internet,” said Marvin Ammori, general counsel of Free Press, a Washington-based consumer advocacy group. “They become gatekeepers rather than gateways.”
 
The ISP wrongfully sees itself as the sole judge of disputes in their contract obligations too.
  
This sort of contract, where the subscriber is considered to agree by signing up for service rather than by active negotiation, is given extra scrutiny by the courts. Any wiggle room or ambiguity is usually resolved in favor of the consumer rather than the company.
 
ISPs CAN BLOCK YOU FROM VISITING ANY WEB SITES
 
ISPs CAN WRONGFULLY HAMPER YOU FOR USING YOUR PAID FOR UNLIMITED CONNECTION TOO MUCH TOO LIKE BELL SYMPATICO FINALLY ADMITS IT HAS BEEN SECRETLY DOING BEFORE TOO.
 
The falsehood, misdirection that the Bells AT&T , Verizon, Sympatico aren’t as concerned about bandwidth hogs, because phone lines aren’t shared among households… is not true as well
 
 
So what is the government doing about protecting our privacy and stopping the invasion of our personal privacy in reality? Nothing again?
 
I too would rightfully like to see the provisions that made DPI (deep packet inspection) by ISPs to be made illegal not just by the CRTC but also by the federal government now too, including by Bell , the Big Brother’s false invasion of our home, personal privacy. Since we can readily know that the reasons given for the internet downloading inspections, capping are unjustifiable, what are the actual reasons now for these online now inspections too?
 

 

Create a free website or blog at WordPress.com.