Missing the point?

May 12, 2008

Bell Executive Care

 You can get out of the Sympatcio Internet contract by cancelling your land line phone service? Or by telling the truth about Bell on the net.
From: Paul kambulow
Sent: Monday, May 12, 2008 3:51 PM
Subject: Once again I got a phone call from Bell Sympatico accounting department today,

Attention: Bell executive Care, Bell billing- accounting,  and Bell’s Sasha Rollins- May 12 ,2008
For 5 weeks Bell Sympatico accounting has been bothering now  me to get paid some more for their poor  high speed internet services, but firstly for 18 months already I have been calling, writing to Bell Sympatico for them firstly to  to deal with their unacceptable, very inadequate High speed internet service. Only one person of many who said they will too, from Bell Sympatico  this year,  so far has even  kept his promise to call me back and to help resolve  some of my Bell Sympatico  Billing, or Bell Sympatico  Internet services technical problems, one Tech support from New Brunswick too, but no one else from Bell Sympatico  now wrongfully too  has called me back as promised about my contractual complaints to date this year too. Not even Bell’s executive care Sasha Rollins. Why is that?
Bell Sympatico still will not even give me as requested many time by me to them the signed copies of my monthly notices of the  last 6 months, or also a signed version of what my present contract now is too? Wow? And why is that?
Bell has phoned me recently 3 times for payment, to ask for more of my money, but Bell Sympatico  will deal with my many rightful complaints about Bell Sympatico’s still much to many, unacceptable contract breeches, Bell Sympatico’s  poor and inadequate internet services.   
So once again I got a phone call from the Bell Sympatico accounting department today, this afternoon May 12, 2008,  telling me that my internet account was outstanding and Bell Sympatico  asked me now how did I want to resolve it. I clearly  told Bell Sympatico  accounting now again that there couldn’t be any account withstanding cause for in December I had agreed with Bell Sympatico’s executive care, Sasha Rollins for a reliable, continual free 6 month 6 megs high speed unlimited  internet services, that I next still did not get even, as the rightfully payment for Bell Sympatico’s own past  false, misleading adds, and Bell’s failure to provide me such as reliable service  even before this for many years now too. Thus  the new Bell Sympatico agreement  should firstly last me now till the end of June 2008, and meanwhile Bell Sympatico  itself  had next in 2008 even breached that INTERNET SERVICE CONTRACT REVISION with me by Bell Sympatico  not not supplying me their  steady, reliable, continual INTERNET SERVICE but a problem plagued one that generally one works one week a month adequately, and my Bell Sympatico internet SERVICE was down even 5 days in the last two weeks, for which I have not received any credit yet as I have requested now many times too. Why is that too?  
And what about my rightful 55 dollar credit for the 2 wire modem upgrade I did not even request, that next also caused so many problems now too for me, and others?  And who was the Bell persons who falsely had in 2008 tried to make unrequested upgrades changes on my account without my approval, permission now too? Was he now rightfully  punished?  And what about my requested rightful payment for Bell’s additional contract breaches now as well, WHERE IS IT? **
On top of that Bell Sympatico  tech support in New Brunswick now has to get back also to me why the MS Vista Operating system and the Bell’s 2 wire modem still have major internet connectivity problems, as a result my  Bell Sympatico net being too often disconnected now as well.
Bell Sympatico’s Accounting Department had next agreed to me that the Bell Sympatico Billing matter should not be pursed any further by them, but Bell’s Executive Care Sasha Rollins who  was clearly in the middle of these problems, as he Sasha Rollins  also did not provide the proper information to the Bell accounting department, and Sasha Rollins should  he should handle my 280 written complaints now still to  Bell Sympatico. Bell Sympatico’s Sasha Rollins alone should clearly  deal adequately WITH MY MANY RIGHTFUL  COMPLAINTS  A LOT BETTER THAN HE HAS TO DATE AS WELL, EVEN IMMEDIATELY. And I had  agreed to this now. So who in Bell will insure that the Bell Sympatico’s  Customer help section does it Job for me now too? Who? Now one again in reality? Unacceptable.
RSVP ASAP Thank you.
Paul Kambulow 7781a thibert Street,  LaSalle- Montreal, Quebec h8n2c5,
Home  Tel 514-363-7316  KMM16616921V25471L0KM (KMM16681313V70004L0KM)


** I was  once naive about Bell Sympatico. I had originally thought that when I had originally subscribed to Bell Sympatico’s High speed unlimited internet   services, that Bell next  could be trusted to keep their contractual obligations, but when time had started to pass, and I started in July 2007 to actually regularly  measure Bell Sympatico’s performances,  I had confirmed that Bell Sympatico undeniably,  clearly was not  keeping it’s promised,  contractual obligations, and next they still also had not done so as well. Next  Bell Sympatico  trough it’s many overall bad reps, support personnel continued to behave immorally in these matters by firstly, falsely not disclosing the full real reasons that  Bell now  had not been delivering their contractual, promises  to me and many others too now,    and Bell Sympatico  falsely continued also in even allowing all of the customers to be abused further by falsely implying the customer themselves were rather the ones now at fault originally now too in the reasons for Bell’s poor services and the  false Bell capping diversions reasons given out. In the last 16 months I too had witnessed and detailed that Bell Sympatico’s whole behavior and service performances   has been totally inacceptable. Cleary even Greedy Bell Sympatico  had wrongfully  gave even me a lot of grief, pain, problems, wasted my time the last 16 months too and Bell  they should now still even pay me more  for it too.
What started as a simple phone call by me in January 2007 to Bell tech help line to determine why my internet services were so slow and sluggish next had  become a major farce, cover-up on the part of Bell Sympatico. I was next lied to for months as to the real reasons Bell they rather had offered me their poor internet services to me and  to many others in my city for years now too.. and then Bell had even  lied to me some more, had also breached their contractual obligations to me many times too, had allowed me even to be slandered, abused on the Bell customer forums now too.. and why? so  that clearly greedy Bell can continue stay in business to make more money..

 “If you were half as good at running a company as you were at lobbying, maybe you’d have a better network,”  Quebecor executive vice-president Luc Lavoie who took a shot at the quality of Bell Canada’s cellphone service: . http://news.aol.ca/article/telecom-summit/258999/
 The future is wireless, some would say  and the  past way they have mismanaged their past land line, ISP services too,  clearly indicates they will do it also next with the wireless services too at the users, customers expenses…
Recent discussions by both Bell and Rogers on their Corporate need  to get more and more money, with even any excuse, still out of consumers, and to throttle the downloads,  only all clearly confirms the reality as to how poorly managed these same companies in reality are still.. They too now have been wrongfully over subsidized by the CRTC, the Canadian  federal governments now too… now it is rather time the citizens got the break, protection.
Reality- Dirty Dirty Bell Sympatico …the most abusive Corporation, firm I have dealt in Canada in my lifetime. Paul Kambulow

 Not acceptable, and Comments are not  needed  FOR THERE IS NO WAY TO DISPROVE THE TRUTH..




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